Boosting the Customer’s Self-Esteem. By: Brian Tracy


Listening Builds Self-Esteem
It has been said that, “Rapt attention is the highest form of flattery.” When you listen intently to another person and it is clear that you genuinely care about what that other person is saying, his or her self-esteem goes up. His or her feeling of personal value increases. He or she feels more worthwhile and important as a human being. You can actually make another person feel terrific about himself or herself by listening in a warm, genuine, caring way to everything he or she has to say.

When a man and a woman go out for the first time, they spend an inordinate amount of time talking and listening to each other. They look into each other’s eyes and hang on every word. They are each fascinated by the personality of the other. The more each listens to the other, the more positive and happy each of them feel and the stronger becomes the bonds of affection between them.

The Science of Self-Confidence

“How to Build Rock Solid Self-Confidence and Achieve all of Your Goals”
You probably already know that the most successful people have incredible levels of self-confidence. They’ve accomplished great levels of success and happiness in their lives and seem to be unstoppable in everything that they do.

The fact is, that when you develop unshakable self-confidence your whole world will change for the better.

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The Opposite of Listening is Ignoring
You always listen to that which you most value. You always ignore that which you devalue. The fastest way to turn a person off, to hurt their feelings and make them feel slighted and angry is to simply ignore what they are saying or interrupt them in the middle of a thought. Ignoring or interrupting is the equivalent of an emotional slap in the face. Men especially have to be careful about their natural desire to make a remark or an observation in the middle of a conversation. This can often cause the sales conversation to come to a grinding halt.

Action Exercises
Now, here are two things you can do immediately to put these ideas into action.

First, take every opportunity to make the other person feel important by listening attentively to what he or she says.

Second, avoid interrupting the other person by slowing down and pausing for a few moments after he or she has stopped speaking.

The Power of Charm

“Make More Friends and Business Contacts…and Be More Attractive to Others!”
In my travels across the globe, I’ve had to “charm” my way out of tight situations and win negotiations with difficult people.

The Power of Charm saved me more than once and has made a huge impact on my business and personal life — and it will do the same for you!

The Power of Charm
Have the kind of magnetism, charisma and personality that celebrities, politicians, sports icons and successful business people use to get everything they want out of life.

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About klungiwe

Katherine Lungiwe is a Sales executive. One of my best quote is “If it’s going to be, it’s up to you”.

Posted on March 24, 2009, in Uncategorized. Bookmark the permalink. Leave a comment.

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